Privacy and Cookies
We are committed to complying with the General Data Protection Regulation and the Data Protection Act 2018.
This statement sets out how Xiaot Ltd ("we") uses and protects any information that you give us when you use this website, call us or visit us. We may change and update this policy from time to time to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons, and you should check this page as you reuse this website to ensure that you are happy with any changes.
We may collect certain information when you use this website as part of our order processing procedure and to improve and optimize our site. This website uses cookies to monitor browsing preferences. When you visit the site, we automatically collect certain information about you, for example:
- Your personal details including name, date of birth, billing address, shipping address, email address, telephone number and payment information
- Your IP address, time zone, and some of the cookies that are installed on your device
- Details of any purchase or sale orders you place with us even if not completed
- Information you provide when contacting us with enquiries
- Information on how you use the site, using cookies and page tagging techniques to help us improve the website
- we use your personal information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.
- personal Information provided by you in order for us to screen for potential risk and fraud
We use the information for the following reasons:
- to communicate with you
- to process your purchase
- to provide you with a better service
- for keeping up with regulatory and accounting purposes
- to improve our products and services
- to contact you or send promotional emails about products and services which we think you may find interesting using the email or postal address you have provided
- to ask for feedback on our services
- for targeted marketing and remarketing purposes
- to screen our orders for potential risk or fraud
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
We may need to disclose or share your personal information for the following reasons:
- Where we use authorised service providers to perform certain services on our behalf, such as storage of goods, we may need to share limited information in order that they can perform their services.
- We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store-you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site--you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
- Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
- If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
- Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above.
Our website may contain links to other websites of interest. Once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide.
The Site is not intended for individuals under the age of 18.
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
You may request details of personal information which we hold about you under the Data Protection Act 1998 by writing to our registered address.
If you believe that any information we are holding on you is incorrect or incomplete, please write to us at the registered address or email us. We will correct any information found to be incorrect.
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at admin@sparklet.co.uk or by mail using the details provided below:
F26 Kilworthy Park, Tavistock, Devon PL19 0BZ, United Kingdom